Download the latest version of Adobe Reader. containing information and offers with respect to products, including notification These are the error codes and display messages that a Bullfrog Spa may display, along with what they mean and the action required: * You can reset this message from the topside panel. Water temperature is above acceptable limits. Spa has shut down. You can Order your new Bullfrog Replacement Hot tub cover here. With the JetPak system Bullfrog Spas is unique in an industry that has very little uniqueness. Spa functioning is then disabled. The DR code means there is no water flow through the heater. Once the issue is resolved, clear the message in order to restart the heater startup. These devices stay on for at least 4 min after the potential freeze condition ends. During Priming Mode, the heater is not permitted to run. One sensor has detected 110°F. For thousands of years, people have used the power of water to treat… Read more » 7. This is not an error indication but an operational message. 2020 Bullfrog Spas Owner’s Manual – French, 2019 Bullfrog Spas Owner’s Manual – French, 2013 Bullfrog Spas Owner’s Manual – French, 2011 Bullfrog Spas Owner’s Manual – French, 2007 Bullfrog Spas Owner’s Manual – French, 2006 Bullfrog & Tadpole Owner’s Manual – French, 2005 Bullfrog & Tadpole Owner’s Manual – French, 2006 Bullfrog & Tadpole Owner’s Manual – French, 2005 Bullfrog & Tadpole Owner’s Manual – French, Spa & Yard Stereo I Owners Manual (English/French), Spa & Yard Stereo II Owners Manual (Gecko Stereo), JBL Stereo Operation Manual MBB-3.3 (2009-present), JBL Stereo Operation Manual MR-140 (2007-2009). Either replace the spa filters with brand new ones, or clean your existing filters with a filter and cartridge cleaner from your local spa store. Locate your spa on a foundation that can support the maximum filled weight of your spa along with the weight of all the occupants using the spa (see Site Selection and Preparation). See box for “Flow Related Checks” down below. The spa unit’s control system is functioning with test software. First Name: HEAD OFFICE 27. When you exit the Priming Mode, the Circ Pump runs by itself. Note: Some Spa assemblers have their companies sticker over the front cover. Bullfrog Spa Parts promo codes can only be used once, so if you’ve ever used the code in the past then it won’t work again. Indicates a failure of a sensor circuit or temperature sensor. Blocked Suction Fitting. Check the water level in your hot tub. High temperature condition, over 110ºF. We can be reached at [email protected] One sensor has detected 118º Fat heater. Indicates that there isn’t a sufficient amount of water in the heater in order to start it. Too Many Closed Jets. Indicates that sensors that monitor temps are not in sync. Means there isn’t enough water to start it or a possibility of a dry heater – spa is shut down for 15 minutes. 2021 Bullfrog Spas Owner’s Manual 2020 Bullfrog Spas Owner’s Manual 2020 Bullfrog Spas Owner’s Manual – French 2019 Bullfrog Spas Owner’s Manual 2019 Bullfrog Spas Owner’s Manual – French 2018 Bullfrog Spas Owner’s Manual 2017 Bullfrog Spas Owner’s Manual 2016 Bullfrog Spas Owner’s Manual 2015 Bullfrog Spas Owner’s Manual 2014 Bullfrog Spas Owner’s Manual 2013 Bullfrog Spas Owner’s Manual 2013 Bullfrog Spas Owner’s Manual – French 2012 Bullfrog Spas Owner’s Manual 2011 Bullfrog Spas Owner’s Manual 2011 Bullfrog Spas Owner’s Manual – French 2010 Bullfrog Spas Owner’s Manual 2009 Bullfrog Spas Owner’s Manual 2008 Bullfrog Spas Owner’s Manual 2007 Bullfrog Spas Owner’s Manual 2007 Bullfrog Spas Owner’s Manual – French 2006 Bullfrog & Tadpole Owner’s Manual 2006 Bullfrog & Tadpole Owner’s Manual – French 2005 Bullfrog & Tadpole Owner’s Manual 2005 Bullfrog & Tadpole Owner’s Manual – French 2004 Bullfrog Spas Owner’s Manual 2003 Bullfrog Spas Owner’s Manual 2002 Bullfrog Spas Owner’s Manual 2001 Bullfrog Spas Owner’s Manual 2000 Bullfrog Spas Owner’s Manual 1999 Bullfrog Spas Owner’s Manual 1998 Bullfrog Spas Owner’s Manual, 2006 Bullfrog & Tadpole Owner’s Manual 2006 Bullfrog & Tadpole Owner’s Manual – French 2005 Bullfrog & Tadpole Owner’s Manual 2005 Bullfrog & Tadpole Owner’s Manual – French 2004 Tadpole Owner’s Manual 2003 Tadpole Owner’s Manual, 2009-12 Quick Reference Guide 2003-08 Quick Reference Guide Quick Reference Guide (French), Aquatic AV 5BT Manual Aquatic AV 5UBT Manual Spa & Yard Stereo I Owners Manual (English/French) Spa & Yard Stereo II Owners Manual (Gecko Stereo) JBL Stereo Operation Manual MBB-3.3 (2009-present) JBL Stereo Operation Manual MR-140 (2007-2009). 2. Additionally, your authorized Bullfrog Spa dealer should sell or recommend pre-formed spa pads. Note: Hot tubs with multiple pumps typically use more detailed messages to communicate issues. Page 9 ELECTRICIAN’S INSTRUCTIONS NOTICE: As of January 1, 1994, the national Electric Code (Article 680-42) requires that all spas, hot tubs, and associated electrical components be protected by GFCI. Bullfrog Pool Service provides a wide range of pool and spa repair services for the community. Clear message once the water level goes below 108°f (42.2°C). Alerts you to replace filters occasionally in order to promote sanitary conditions and proper spa functions. Using accessories not approved by Bullfrog International, LC could void your warranty or cause other problems. Reset the heater startup by depressing any button. The items aren’t eligible. The pumps may cycle on and off in some cases, and the heater may function during Freeze Protection. These are the error codes and display messages that a Bullfrog Spa may display, along with what they mean and the action required: Spa pump most likely is Stuck ON when the the spa was last powered. Alerts you to change water in the spa unit regularly in order to maintain sanitary conditions and the right chemical balance. enclosures, etc.) Once the issue is taken care of, press any button to reset and to begin the startup mode of the heater. approved by Bullfrog International, LC could void your warranty or cause other problems. You can often reset the spa unit by pressing the “jets” button. 27. Means that the temperature of the water is unknown. English Store, Stay on current store (United States). 6. The temperature sensors more than likely are out of sync by 2°F – 3°F. Swim spa benefits go beyond the ability to swim, exercise, and relax in the comfort of your own home. You must press any button to reset when water is below 108°f (42.2°C). Means a water temperature sensor detected temperature of 118°f (47.8°C) inside the heater. A Heater Overheat Condition that generates an "OHH" Error Message is Most Likely the result of a Low Flow Condition. States Store, Go to our Canadian 26. We detected that you might not be on the right site. There may be conditions that exist in which the spa control system will be unable to detect these conditions. CAUTION: Non-Approved Accessories. We will be back soon. Need assistance? Means there is a possibility of dry heater or an insufficient amount of water in the heater in order to start it. The spa system will shut down for 15 minutes. Settings have been reset — (Persistent error with the memory*. Means Control System of the spa is functioning with test software. Sensor plugged into jack A is not working. The control panel has crashed – Bear in mind that hot tub control panels are basically small computers and from time to time they may well suffer from software errors and crash. When ordering your Bullfrog replacement cover just leave the dimensions blank. After about 1 minute, the heater startup will begin once again. Locate your spa on a Means that a temperature sensor detected temperatures that are too hot in the heater ( 118°f /47.8°C). Open the spa cover and let the spa cool down for 10 minutes, then touch the control panel to reset the circuits, or push a red reset button on air systems. The pumps may cycle on and off in some cases, and the heater may function during Freeze Protection. (North America Only). By voluntarily providing contact information you authorize Bullfrog International, LC and affiliated Authorized Dealers access to this information and you understand that you may be contacted. Priming Mode goes on for 4 minutes, but can be exited earlier by depressing the Temp button. Bullfrog International, LC and affiliated Authorized Dealers are the sole owners of information collected on this site. Low Water Level. There will be many messages and alerts that appear on the main screen during your ownership. All Bullfrog Owner's Manuals are available in Adobe Acrobat format (PDF). These Codes are Control System Manufacturer Specific To determine your Spas control manufacturer look at the systems electronic control box cover (front or back) for the manufacturer. Priming Mode functions to enable you to run the pumps and manually verify that water is flowing and that air is purged from pumps. We are currently closed for restructuring. Means that suppression of reminder messages happen when the spa unit comes from the factory, but you can still activate these settings by accessing the Preferences Menu. Contact the service organization or your dealer if this particular message comes up more than once when the unit is powering up. Bullfrog Spas is part of Bullfrog International, and they have been making hot tub products since 1996. Sensor A & Senor B Fault – Sensor A, Sensor B. The "SnS", "Sn", or "SENSOR SYNC" Fault has occurred for more than 1 hour, indicating one or both Sensors are several degrees off, and Spa Functions are Disabled. Here's a Cal Spa troubleshooting flow chart that has some other possible triggers of seeing OH, OHS, OHH or HH blinking on your spa panel. FLO, DR. or DRY errors commonly occur due to debris and blockages. Means that the sensor circuit or a temperature sensor or has failed. Kathleen VanBergen on Customer Feedback Thank you so much for your helpful reply. Design Studio allows you to choose the spa model and layout you want, the JetPaks® you need, and the color combination that compliments your home and landscape. The temperature sensors actually are out of sync. All of the blower and pump devices are activated. Locate your spa on a Troubleshooting Guide and tips and tricks for diagnosing your Bullfrog Spa Safety should ALWAYS be your first consideration! The GFCI has a TEST and RESET button on it that will allow you to verify that its functioning properly. Priming Mode-Every time that the spa unit is started (powered up), it enters the Priming Mode. Please consult your authorized Bullfrog Spa dealer. The system shuts the spa down. Snb = Spa is shut down. The hot tubs are designed with hydrotherapy and energy efficiency in mind. Means that a temperature sensor detected temperatures that are too hot in the heater ( 118°f /47.8°C). However, the following codes in this page indicate that something may be wrong. Closed Slice Valve. We focus our repair expertise on swimming pool plumbing repair, pool pump, motor and pool filter repair and replacement, chlorine generator (salt) system diagnosis and repair, pool and spa lighting, automation and controls, and pool heaters. SN, Sn1, Sn2 Sn3, HL, E1, E3, Prh, HtS, Blinking Lights; Hi Limit Sensor Failure. See box for “Flow Related Checks” down below. operate spa during severe weather conditions (e.g. Means a condition where the water may have overheated. Other messages may appear with the Reset Message. Most of the time, you’ll see routine codes indicating proper functioning. Therefore, "OHH" is considered to be a Flow Related Error. 3. It must be tested as part of a preventive maintenance schedule to verify reliability. 120V Service As per code, supply a GFCI protected, 3 wire (Line 1, Neutral and Ground), 20 AMP, 60HZ, Single-Phase service to the front, left corner (when facing the control pad) of the spa. Keep water about 1 inch above all the jets when there is nobody in the hot tub. See box for “Flow Related Checks” down below. Then let us know what model you have and we will take care of the rest. Many of them may be displayed in sequence. You are unique and your hot tub should fit your unique life. It is giving me a dry - Answered by a verified Pool and Spa Expert Flo = Improper flow or pressure switch malfunction Cool = Water temp 20° below set point ICE = Potential freeze condition has been detected Sn1 = Hi-limit sensor malfunction Sn3 = Temp sensor malfunction SnA = Spa is shut down. The heater is disabled. See “Flow Related Checks” below. Mean that a water temperature sensor has detected water temperatures 110°F (43.3°C). Remove hot tub cover to speed cooling. Means the spa system has detected that the water temp is 110°F (43.3°C) or more, thus disabling spa functions. What Causes a Hot Tub Heater to Be Dry?. This indicates a problem with the operation program. Check the terms and conditions of the code, and make sure the items in your shopping cart aren’t excluded items. 27. Means system failed the Program Checksum Test during the unit’s power-up. The spa unit’s control system is operating in Test Mode. This will cycle through the modes St (standard) , Ec (economy) and Sl (sleep) modes. Please consult your authorized Bullfrog Spa dealer. Bullfrog Spas products are sold in numerous countries. As people get into the hot tub, the water level will naturally rise. Bullfrog spa. I agree to receive emails from The Cover Guy Backyard Blast newsletter If condition persists, contact your Sundance Spas dealer to schedule service. electrical storms, tornadoes, etc.). Go to our United Looking for information on your specific Bullfrog Spa? Why would you settle for anything less? Spa pump most likely is Stuck ON when the the spa was last powered. You can Order your new Bullfrog Replacement Hot tub cover here. Contact service organization or your dealer. They can usually be easily fixed with some simple hot tub troubleshooting steps , such as … When the pump has been running for a total of 1 minute, the temperature is displayed. 6405 Inducon Drive West * You can reset this message from the topside panel by depressing any button. See box for “Flow Related Checks” down below. Owner's Manual files are large and may take a few minutes to download. Indicates that the sensors that monitor temperature may be out of sync by 2-3°F. Means the equipment has detected potentially freezing condition to the unit. CAUTION: Spa Location. See box for “Flow Related Checks” down below. spa showing sl, slp, ec, or eco codes If you have the four buttons display press temp or warm then light shortly after. As a responsible adult, always check the topside control panel display for errors and verify safe water temperature before using a spa, and before allowing children to use a spa. Last Name: The Cover Guy is one of the original online Replacement Hot Tub Cover stores in North America! The system shuts the spa down. CAUTION: Non-Approved Accessories. Using accessories not approved by Bullfrog International, LC could void your warranty or cause other problems. Spa Overheating Troubleshooting Flow Chart. Means there may not be sufficient enough water flow through the heater to carry heat away from the unit’s heating element, and the system has disabled the heater. You may have a pump air lock where air is trapped in pump and you need to loosen the union on front of pump to release air. Reset the heater startup by depressing any button after issue is resolved. The Control System is working in Test Mode. If the dirty filter(s) are returned to the spa, the condition will repeat itself. This verification is typically not possible in normal operating mode of the spa and requires the separate observation of the output of each pump. The fault ‘Sensor Balance is Poor’ has been ongoing for at least 1 hour. CAUTION: Spa Location. * You can reset this message from the topside panel by depressing any button. The company is based out of Utah, and each of their designs features their patented JetPak Therapy System. You can depress any button to reset after the issue is taken care of. The fault in category box above has been going on for an hour at least. See box for “Flow Related Checks” down below. Means control panel of the spa isn’t receiving any communications from the System. Check for high ambient temperatures or extended pump operation. Please consult your authorized Bullfrog Spa dealer. This technology gives users the option to upgrade, interchange and customize the jetted massage that their hot tub provides. If you know that there is a way to soft boot or soft reset your control panel then try this first if it has crashed but the most likely thing that will work is if you switch it off and then on again. The temperature will be displayed after the pump runs for 1 minute. The Cover Guy has all the dimensions of the Bullfrog hot tubs on file so you never need to measure! Kingdom Store, Go to our United Once water temperature is below 108°F (42.2°C), the System will then auto reset. The company has won more than 30 industry awards, and they have been an A+ rated Accredited Business with the Better Business Bureau since 2010. approved by Bullfrog International, LC could void your warranty or cause other problems. Press any of the buttons in order to reset heater start-up. In 2007, Bullfrog Spas made the switch to a completely wood free structure, and their products were rated as energy efficient by the state of California in 2006. If you are not able to view the manual's please download Adobe Reader. We’ve been Providing custom quality Hot tub Covers and Spa Covers at a great price and with great service since 2004. Spa shuts down. Some equipment may power on occasionally to continue monitoring to determine if freeze protection is required or for temperature checks on some systems even when spa is powered off. In some examples, the heater may operate, and the pumps may cycle on and off during Freeze Protection. Means there isn’t enough water to start it. Configuration error (Spa isn’t starting up), GFCI test has failed (The spa unit system was unable to test the GFCI), Can indicate installation is unsafe. 27. See box for “Flow Related Checks” down below. Blocked Skimmer. The Sensors are Verified Out of Sync with Each Other, or Not Indicating Close to the Same Temperature at Both Sensors. operate spa during severe weather conditions (e.g. we were away for 10 days and came back to cloudy spa that won't heat up. 5. Dirty Filter. Means the equipment has detected potentially freezing condition to the unit. OH Overheat Protection (Heater is deactivated, filter/circulation pump is activated). the unsubscribe option that appears at the bottom of every email. For example, you may see “HTR TOO HOT” (heater too hot) or SNSR SYNCH (sensor synching error). Power may need to be restored or removed for some errors. You can find the technical owner's manuals for all Bullfrog Spas makes and models here. Reminder messages are found on the topside panel and can be reset from there. Means there is inadequate water flow to heater to carry heat away from the spa unit’s heating element. The GFCI is a critical safety device, and this message will appear every 65 days. We do not sell or rent this information. Means that the temperature of the water is unknown. Spa may be partially deactivated or low speed pump (and air blower if equipped) may activate to lower temp: OHH: Overheat; one sensor has detected 118º, spa has shut down: OHS: Overheat; one sensor has detected 110º, spa has shut down: OP: Open circuit sensor: P1, P2 or P3-ER: Pump 1, 2 or 3 error or failure: pd We detected that you might not be on the right site. Please consult your authorized Bullfrog Spa dealer. NOTE: Concrete foundations should be a minimum of 4” (10.16cm) thick … Sanborn, NY 14132. All of the water devices are then activated. The spa unit control panel isn’t receiving the communication from its system. electrical storms, tornadoes, etc.). The electric water heater in your hot tub ensures your water will have a comfortable temperature whenever you want to … If it has, close the spa lid and check back in a couple of hours to see if the spa has heated. Sensor Failure displays with Sensor A, Sensor B. Check for All of the following Conditions: 1. Spa shuts down. 26. Keep in mind that the spa will turn on with Jets 1 during Priming Mode if it has a Circ Pump. Do not enter the water! This often appears on a typical schedule – for instance, every 30 days. Flow-Related Checks determine conditions such as closed valves, suction flow restrictions, pump prim, low water level, trapped air and too many closed jets. CAUTION: Spa Location. of sales and other exclusive offers. Spa has shut down. Bullfrog Spa will not heat troubleshooting. Same message as above—but with — Service Call in addition to message*. I was able to remove those jets and just ordered the new 4. French Store, Go to our Canadian See the owner’s manual regarding cleaning the filter – should be under Filter Maintenance. The Cover Guy custom makes all models of Bullfrog Spas replacement Hot Tub Covers. I can opt out at any time by selecting Once the spa water temperature is below 108°F (42.2°C) the system will auto reset. After 1 minute, the heater start up begins again. Locate your spa on a foundation that can support the maximum filled weight of your spa along with the weight of all the occupants using the spa (see Site Selection and Preparation). Conduct verification checks for high ambient temperatures and extended pump operation. Means there may not be sufficient enough water flow through the heater to carry heat away from the unit’s heating element. Indicates possibility of inadequate water flow to heater to carry heat away from the spa unit’s heating element. CAUTION: Spa Location. See box for “Flow Related Checks” down below.
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